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Supervisory IT Specialist
SHERIDAN WY 82801
Category: Manufacturing
  • Your pay will be discussed at your interview

Job code: lhw-e0-90666992

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Veterans Affairs, Veterans Health Administration

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Summary

  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  5 Views, 0 Applications  
 
Supervisory IT Specialist
* Duties
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## Duties
### Summary
This position is in the Office of Information & Technology (OI&T;), IT Operations and Services (ITOPS), Continental District Operations and assigned to Area Operations, Sheridan, WY
Learn more about this agency
### Responsibilities
The Supervisory Information Technology Specialist (Area Manager) serves primary advisor and point of contact to the District IT executive manager and management officials on information technology (IT) issues, and IT projects under development or planned for the serviced organization(s). The Supervisory IT Specialist exercises full technical and administrative responsibilities for planning, developing, implementing, executing, and evaluating the IT Program. Executes IT initiatives to include planning, design, acquisition, implementation, operation, and disposal of IT infrastructure and resolves acquisition issues, related IT policy matters, and potentially controversial items.
**The duties of the position include, but are not limited to:**
* Managing the provision of the full range of IT services to support customer base and perform the mission
* Overseeing and assuring interoperability, integration, and operations for the installed base of hardware and software, and continuity of operations., e.g., coordinating, implementing and maintaining the installation, configuration, troubleshooting and operation of customer hardware and applications, local area networks (LANs), dedicated communications lines, voice and video systems, connections to wide area networks, etc
* Ensuring Area senior executive management and management officials have IT resources to perform command and control functions, particularly critical capabilities for emergency and disaster recovery efforts
* Administering information systems security program and implementing information systems security procedures
* Monitoring customer satisfaction, trouble ticket resolution and other data as needed to determine effectiveness of the program
* Performing financial management and oversight of the IT Program, to include responsibility for resources budgeting, programming, and execution related to provision of IT services
* Planning the work to be accomplished by the unit, to include, assigning work to employees, and establishing production or quality standards
* Establishing and communicating guidelines and performance requirements
* Performing administrative and human resources management functions for the unit
* Coordinates with the Enterprise Service Line organizations as needed to support day-to-day operations
* Manages the provision of the full range of Information Mission Area (IMA) services to
* include automation, communications, oversee and maintain patch cables in computer rooms and closets
### Travel Required
Occasional travel - Travel 15% or less
##### Supervisory status
Yes
##### Promotion Potential
13
* #### Job family (Series)
2210 Information Technology Management
#### Similar jobs
* Computer Security Specialists
* Computer Support Specialists
* Enterprise Data Manager
* Information Technology Specialist (It Specialist)
* Specialists, Computer Security
* Requirements
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## Requirements
### Conditions of Employment
**Work schedule:**Monday through Friday; 7:30 to 4:00 or as agreed upon with the possibility
of extended hours and weekends. Subject to callback.
**Compressed/Flexible Schedule:**Not available
**Telework:**Not Available
**Virtual:**This is not a Virtual Position - Position is located at a VA Facility
**Travel Required:** Occasional travel - Travel required
**Position Description Title/PD#:** 17042-A
**Relocation/Recruitment Incentives:** Is not authorized
**Financial Disclosure Report:**Not Required
**The full performance level of this vacancy:**GS-13 Step 10
**Conditions of Employment:**
* You must be a U.S. Citizen to apply for this job
* Designated and/or random drug testing may be required
* Selective Service Registration is required for males born after 12/31/1959
* You may be required to serve a probationary period
* Subject to background/security investigation
**Basic Job Requirements:**
Applicants must have IT-related experience in each of the following four competencies which must be supported by the information contained in your resume and other application materials.
* **Attention to Detail -** Is thorough when performing work and conscientious about attending to detail.
* **Customer Service -** Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
* **Oral Communication** - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
* **Problem Solving**- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
### Qualifications
**Description Specialized Experience:**
Applicants must have One year of specialized experience equivalent to at least the next lower grade (GS-12) that has equipped the applicant with the competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. This type of experience would reflect demonstrated accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques and would include:
* Advising Area senior executive level management regarding IT services for a large organization.
* Advising executive management officials of short and long-range IT resolutions for a health care delivery system, etc.; directing and supervising highly technical work concerned with the analysis of complex IT systems.
* Providing leadership in developing, implementing, evaluating, and improving processes in the standardization of IT systems.
* Applying knowledge of a wide range of computer techniques, requirements, methods, sources and procedures to perform a variety of assignments.
* Planning work to be accomplished by subordinates, setting priorities and scheduling completion.
* Performing personnel supervisory functions for subordinate employees to include: establishing performance standards, evaluating subordinates' performance, administering leave, selecting employees for vacant positions, initiating disciplinary actions, etc.Managing IT and Telecommunication projects of different scope and complexity
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/08/2018.
This standard allows eligibility through meeting either the requirements specified in the section titled** E**ducation **or** the **r**equirements specified in the section titled **E**xperience. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
**AOC:** Federal Employees-Competitive Service, Special Authorities and Veteran
**Note**: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
**Work Factors:**Working under florescent lighting, can be located in area with no immediate outside light.
**Physical Requirements:**The work is most often performed in an office setting, although the incumbent may be required to stand and walk for prolonged periods of time. There is a moderate amount of walking involved, with frequent bending, lifting, and stooping, Vision should be sufficient to read from a computer screen for prolonged periods without excessive fatigue. The incumbent may be required to be available to OI&T; and Medical Center leadership at all times of the day and night during emergencies. Work is performed in an indoor setting in a medical center that is responsible for treating veteran patients with a wide variety of medical issues. The majority of work is performed in a non-medical office setting.
### Education
There is no educational substitution allowed at this grade level.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
**PLEASE NOTE**: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
### Additional information
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
**Receiving Service Credit or Earning Annual (Vacation) Leave**: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Selected applicants will be required to complete an online onboarding process.
The **Interagency Career Transition Assistance Plan** (ICTAP) and **Career Transition Assistance Plan** (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at -data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
**Placement Policy:** The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
**Special Employment Consideration:** VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
**Veterans and Transitioning Service Members**: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
If you are unable to apply online view the following link for information regarding an Alternate Application.
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### How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
**IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Each Candidate will be evaluated using the following competency's:**
* Ability to lead or supervise
* Technology Awareness
* Planning and Evaluating
* Project Management
* Communications
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
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### Background checks and security clearance
##### Security clearance
Public Trust - Background Investigation
* Required Documents
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## Required Documents
To apply for this position, you must provide a complete Application Package which includes:
* Resume
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
* Cover Letter
* DD-214
* OF-306
* Other
* Other Veterans Document
* Resume
* SF-15
* SF-50
* Transcript
**Veterans' Preference:** When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. **Documentation is required to award preference.**For more information on Veterans' Preference, please visit
#### If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
* Benefits
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## Benefits
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
* How to Apply
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## How to Apply
**All applicants are encouraged to apply online.**To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 06/08/2018 to receive consideration. To preview the questionnaire click
1. To begin, **click Apply Online** to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click **Submit My Answers** to submit your application package.
**NOTE:** It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account, , select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
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### Agency contact information
### Mark Chapa
##### Phone
307-675-3522 X3522
##### Email
Mark.Chapa@va.gov
##### Address
Sheridan VA Medical Center
1898 Fort Road
Sheridan, WY
US
Learn more about this agency
### Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
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* Fair & Transparent
## Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
### Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
* Equal Employment Opportunity (EEO) for federal employees & job applicants
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### Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
* An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
* An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
* An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations or how to contact an agency.
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#### Legal and regulatory guidance
* Financial suitability
* Social security number request
* Privacy Act
* Signature and false statements
* Selective Service
* New employee probationary period
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/501263000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
*Open & closing dates:* 06/04/2018 to 06/08/2018
*Salary:* $87,252 to $113,428 per year
*Pay scale & grade:* GS 13
*Work schedule:* Full-Time
*Appointment type:* Permanent

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